Boston, MA– April 9, 2010: Clearway Insight today announced the beta release and initial limited availability of Clearway Insight, a social networking, personal publishing, and productivity solution. Many observers believe that Insight will act as the “Disruptive Innovation” predicted by Tim O’Reilly to change the global computing landscape, including saving over 20 percent of the time people spend searching for information.
Clearway Insight seamlessly integrates search, information aggregation, organization, and publishing with:

• Browser and desktop functionality
• Bing and Google search results
• Applications and functionality of the Cloud and Web 2.0
• Personally generated information such as spreadsheets, documents, and emails.

It also enables and supports topic and interest-based user communities and business workgroups. With Insight, users can effortlessly capture and compile content, turn it into insight, and easily publish and share it.

“The power of Insight is that it allows anybody to be brilliant by enhancing their work with the knowledge of others, and share that information with the world, a select group or keep it private,” said Gene Rodgers, President and Chief Operating Officer of Clearway. “Insight is a paradigm changing solution that removes major barriers to finding and managing information—with a new emphasis on increasing the accessibility, power, human relevancy, and value of information for everyone.”

 The diagram below shows how Insight empowers the individual user and communities of users.

As reflected in the diagram, Insight ushers in a new world of computing possibility where all of the following capabilities are now reality:

• Simply drag a link from the results of your latest Google or Bing Search, Facebook post, Word or Excel file, Internet Explorer information, Favorite Web Sites, Outlook email, Twitter posts, You Tube videos, or any other source of information into one secure place
• Securely access that information from any computer in the world
• Easily find, manage and organize information without relying on your memory or file names
• Review what you have contributed and organized, and find that it contains Insight contributed by a community of users with similar interests
• Reduce the amount of time you searched for this information using Google or Bing by 20%
• Add comments to or rate content, users, images, files, web links or search results
• Keep your Insights private, share it and collaborate with friends or professionals, or share it with the world
• Increase your productivity significantly by easily collaborating and gathering Insight from others
• Easily organize the disparate information you gathered from various sources and easily format it with pictures, text and videos just like in a web magazine article
• Publish your visually rich magazine quality information you have created to any social site, blog, or website of choice with the drag of your mouse
• Enable others who reviewed your content to tap the Insight of an entire community of users who may have touched this same content
• Simplify your life on the computer!

For users who want to take advantage of these robust features and many more, Clearway will be collecting names between now and July 31, when Insight will be generally available. To sign up to receive a personal beta invitation visit www.clearwayinsight.com. Availability will be limited to the first 100,000 users.

“We are confident that Clearway Insight will radically alter the computing landscape and bring disruptive innovation to and far beyond search, knowledge management, data stores, file sharing, and social networking,” said Kevin Cotter, Chief Executive Officer of Clearway. The ability to reduce the number of web searches by over 20 percent, to eliminate the need for repeat searches, and reduce time spent organizing and reworking information by over 15 percent speaks volumes about the incredible power of Clearway Insight.”

About Clearway Insight

Clearway Insight is the world’s leading provider of solutions to enhance productivity across enterprise, personal computing, and collaboration environments.

Clearway is a registered trademark. All other trademarks are the property of their respective owners. 

For More Information, Contact:

Lisa Florio
Phone: 508-906-6345
Email: lflorio@clearwaypartners.com

Boston, MA– April 8, 2010: Clearway Network Management Solutions today announced that it has been selected by Microsoft to participate in the exclusive Microsoft Technical Adoption Program (TAP) for Microsoft Office Communications Server 2010 (OCS 2010). TAP is an early beta program for select partners and customers who Microsoft has determined are important to a successful release of OCS 2010. Clearway is among an elite group of Microsoft go-to-market partners worldwide selected for this program.

“Clearway is honored to have been selected again to participate in a Microsoft TAP,” said Raheel Retiwalla, Chief Technology Officer of Clearway. “Unified Communications solutions such as Microsoft Office Communications Server are already integrating applications to collaborate across multiple devices, including fixed phones, mobile phones, PCs, laptops, and web conferencing equipment. The convergence of technologies brings new and complex business and technical issues which need to be understood and managed. It is critical to understand what each customer device running on the OCS platform is doing in isolation and in relation to all the other devices on a client’s network. Without this capability, service providers leave their quality of service and reputations to chance, and enterprises risk big productivity losses. Clearway’s OCS Expert addresses these challenges, and with our inclusion in TAP, we can continue to work with Microsoft to ensure that OCS Expert drives the highest possible Quality of Experience for OCS 2010 users,” continued Mr. Retiwalla.

“Some of the world’s largest enterprises and service providers have standardized on the Clearway NMS platform of Network Assurance Expert and OCS Expert for Unified Communications including OCS,” said Mr. Retiwalla. “Our inclusion in TAP is particularly significant to leading OCS customers, as we will be able to feed their requirements to the Microsoft team and collaborate to develop new capabilities for OCS Expert.”

With this announcement, Clearway and Microsoft can jointly develop required solutions for OCS 2010, with common release dates, and pre-launch customer deployments. TAP synchronizes the development of Clearway OCS Expert with Microsoft OCS 2010.

“Clearway has a long tradition of being Microsoft’s award-winning go-to partner for professional services,” said Kevin Cotter, Chief Executive Officer of Clearway. “We place great value upon our relationship with Microsoft, and our inclusion in TAP signals an era of Clearway bringing value to Microsoft solutions through software. Just as OCS Expert takes the guesswork out of assuring quality of experience for OCS, other new software from Clearway will dramatically impact information management and security solutions in Microsoft environments.”

About Clearway Network Management Solutions

Clearway is a registered trademark. Microsoft is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.

Clearway, Microsoft, and Polycom will host executive-level discussions about Ensuring Success for Your OCS Initiative. Join Microsoft, Polycom, and Clearway Network Management Solutions at the Microsoft Technology Envisioning Center in Waltham, Massachusetts on Tuesday, April 13th to learn about essential elements for ensuring the success of an OCS deployment. Join us to learn about driving forces in Unified Communications including Quality of Experience.

Featured speakers will include Raheel Retiwalla, Chief Technology Officer at Clearway and Damon Carter, Voice Business Development Manager for the Northeast U.S. at Microsoft. Discussion topics will include:

• Driving forces of Unified Communications
• Microsoft’s Unified Communications Platform: Office Communications Server and Exchange
• Achieving the benefits of Unified Communications
• The importance of Network Assurance and Management to attain Quality of Experience
• Transparency: Measuring User Quality of Experience the Key to Success of Unified Communications
• Managing your Unified Communications Solution to exceed user expectations and reduce support costs

When and Where:

Tuesday, April 13, 9:00 AM and 1:30 PM, Microsoft Technology Envisioning Center, 890 Winter Street, Suite 100, Waltham, MA 02451, (781)-522-7900

To Register for either of the Waltham events on April 13, visit:

http://www.b2bcontact.com/clients/clearwaynms/april/registration.html

For more information contact Jeff Studley at: jstudley@clearwaynms.com, phone number: 508-906-6329

Boston, MA and São Paulo, Brazil – February 18, 2010: Clearway Network Management Solutions and Automatos today announced their partnership to help service providers and enterprises ensure Quality of Experience (QoE) for Unified Communications and converged network solutions.

“With the convergence of information from communications technologies, service providers and enterprises are challenged with assuring Quality of Experience,” said Raheel Retiwalla, CTO of Clearway NMS. “Understanding and supporting complex data, voice, and video technologies from a variety of hardware and software vendors is no simple task. Together, Clearway NMS and Automatos bring a solution to provide increased transparency into service levels from Unified Communications, including Microsoft OCS,” continued Retiwalla.

Automatos’ extensive portfolio of IP Asset Management software, through Clearway’s Network Assurance Expert and OCS Expert software platforms, provides full visibility into devices (e.g., laptops, servers, network) used for delivering Unified Communications. This end-to-end visibility provides the unprecedented detail and insight needed to resolve Quality of Experience (QoE) issues effectively.

 “In monitoring more than 2 million desktops and 600,000 servers around the world, Automatos depends upon Clearway for the platform which IT support needs to collect and easily manage the wider set of IP device information associated with converged solutions,” said Moyses Rodrigues, President of Automatos. “The Automatos broad solution portfolio enhances Clearway’s ability to aggregate and synchronize real-time performance metrics across devices,” he continued.

“We are pleased to expand our partnership with Automatos,” said Gene Rodgers, President and Chief Operating Officer of Clearway NMS. “Assuring user Quality of Experience is the key to service provider brand reputation and revenue generation. It is also essential to enterprises which want to realize cost savings and productivity benefits from Unified Communications, including Microsoft OCS. We are confident that our relationship with Automatos will continue to help our joint customers win with Unified Communications,” he concluded.     

About Clearway Network Management Solutions

About Automatos
Founded in 2001, Automatos is a Brazilian software company focused on Infrastructure Technology Management, Information Security and IT Service Management. With specific solutions for remote monitoring, management of desktops, servers, network devices, thin clients, PDAs, tools for information security and Service Management based on ITIL v3 standards, Automatos offers solutions for various companies such as Banco Real, Oi, Carrefour, Santander, Camargo Correa, Bradesco, Vivo, Tivit, Itaú, Unibanco, AMBEV, Vodafone, Contax, Embratel, Telefonica, GVT, Makro, Grupo Ultra and Inbev. The company monitors more than 2 million desktops and 600 thousand servers around the world.

Clearway is a registered trademark. Automatos is a registered trademark of Automatos, Inc. All other trademarks are the property of their respective owners. 

Boston, MA– Feb. 4, 2010: Clearway Network Management Solutions today announced a partnership with Polycom to deliver new solutions that will drive greater efficiencies and improved service from Unified Communications.

Clearway Network Management Solutions Network Assurance Expert and OCS Expert are the industry’s leading platforms for providing a single, integrated solution for aggregating, monitoring, analyzing, and trouble-shooting performance and service-level data across the spectrum of vendors offering converged network solutions and Unified Communications. Polycom’s Unified Collaboration solutions provide industry-leading on-demand communications that uniquely combine voice, video, and content.

Clearway and Polycom have combined their products to provide the most comprehensive performance management and troubleshooting along with the world’s leading Unified Collaboration solutions. “The combination of Clearway’s expert Knowledge Base system with Polycom’s advanced communications solutions brings the world’s most comprehensive solution for managing advanced Unified Communications and Collaboration and ensuring service levels,” said Raheel Retiwalla, Chief Technology Officer of Clearway Network Management Solutions.

“Polycom solutions drive tremendous communication, collaboration, and productivity for thousands of organizations,” said Mark Roberts, Vice President of Partner Marketing at Polycom. “Combined with Clearway’s solutions, Polycom can ensure even greater efficiencies, service levels, and cost savings from Unified Communications. These efficiencies accrue to business end-users as well as to service provider organizations offering Unified Communications and Collaboration and converged network services.”

“We are thrilled to combine forces with Polycom to help solve the industry’s unique challenges,” said Gene Rodgers, President and Chief Operating Officer of Clearway. “Delivering outstanding quality of service to users will ensure that customers receive the expected benefits of Unified Communications.”

About Clearway Network Management Solutions

About Polycom
Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere.

Clearway is a registered trademark. Polycom is a registered trademark of Polycom, Inc. All other trademarks are the property of their respective owners.

Boston, MA and Cork, Ireland– February 3, 2010: Clearway Network Management Solutions and GoS Networks today announced their partnership to deliver unprecedented monitoring and support of Unified Communications solutions embraced by enterprises or delivered by service providers.

Through this partnership, Clearway NMS and GoS Networks will work together in integrating performance data from GoS Networks “Guarantee of Service” powered gateway devices into the Clearway NMS Network Assurance Management product. The joint solution will deliver significant advancement for service providers to deploy broad Unified Communications solutions to businesses while allowing them to deliver customer-specific SLAs with the ability to monitor, understand and resolve complex QoS issues for a fraction of the cost.

“The ability to consume data from the GoS Networks solution along with performance data coming directly from devices, to identify and fix problems, allows service providers to deliver on SLAs promised to their customers,” said Raheel Retiwalla, CTO of Clearway NMS. “GoS Networks and Clearway NMS are the only companies that can deliver insight all the way from the device to the edge services. This insight assures quality of service and ‘always on’ for mission-critical converged network solutions and Unified Communications.”

“Being part of the Clearway NMS intelligent hub and spoke architecture allows GoS Networks to deliver further value to our customers” said John Power, CEO of GoS Networks. “Combining critical performance data from the “Guarantee of Service” powered networking devices and enabling intelligent analysis, dynamic reconfiguration and problem resolution provides new capabilities to service providers that adopt this solution,” he added.

About Clearway Network Management Solutions

About GoS Networks
GoS Networks is singularly focused on developing software that enables IP networks to run better. “Guarantee of Service” (GOS^TM) is GoS Networks’ patented approach to quality of service and provides the control to ensure the reliable delivery of multiple real-time applications, even on heavily utilized networks. While other so called standards may protect voice and video to an extent, they do so in a primitive and inefficient fashion.

GoS is available as part of a complete business gateway software package or as a portable software module designed for easy integration into a wide range of equipment.

GoS Networks has offices in Cork, Ireland and Bristol, United Kingdom. Website: www.gosnetworks.com

Clearway is a registered trademark. GoS Networks is a registered trademark of GoS Networks Ltd. All other trademarks are the property of their respective owners. 

Clearway Network Management Solutions will sponsor and be joined by two-time British Open Champion and winner of the USPGA Championship Padraig Harrington, who will lead an executive-level discussion about “Winning with Unified Communications” in partnership with Clearway, Microsoft, and Polycom. This event for senior-level IT executives and technology press will run concurrently with the week of the AT&T Pebble Beach National Pro-Am, which begins on February 8, 2010.

 February 9, 2010, 7:00 PM PST

 Click here to learn more.

Clearway is a registered trademark. Microsoft is a registered trademark of Microsoft Corporation. Polycom is a registered trademark of Polycom, Inc. All other trademarks are the property of their respective owners. 

Boston, MA – January 25, 2010: Clearway Network Management Solutions today announced the release of OCS Expert, the world’s first solution to help assure “always on” for Unified Communications using Microsoft Office Communications Server 2007 R2.

“Organizations deploying Unified Communications are counting on the Microsoft OCS platform to deliver on the promise of dramatically improved communication and collaboration,” said Raheel Retiwalla, Chief Technology Officer of Clearway Network Management Solutions.

“Though CIOs understand the significant value proposition of investing in Microsoft Unified Communications solutions, they face the challenge of justifying the adoption of these technologies. OCS Expert provides revolutionary transparency of service levels on mission-critical applications such as mobile workforce, always-on email, voice, video, and Web conferencing. Employees using these applications are often customer-facing and essential to revenue generation. OCS Expert delivers transparency to assure that Microsoft Unified Communications enable increased productivity, satisfied customers, and revenue.”

OCS Expert also drives lower support costs by providing expert technical knowledge using a built-in rules-based Knowledge Base. With an easy-to-use interactive dashboard including decision trees, enterprise IT help desk and support teams can quickly identify and resolve network and service performance issues. These capabilities reduce the need to hire and build highly specialized engineering support teams, and help lower support costs.

OCS Expert offers a custom-built spoke for Microsoft OCS in the form of exposed web services on top of the OCS 2007 R2 QoE database. This solution is the world’s first to enable real-time synchronization and aggregation of performance metrics from Microsoft OCS—along with rich support staff tools for rapid problem resolution.

“Through our close partnership with Microsoft, Clearway has created an essential solution component for effective management of Unified Communications using Microsoft OCS,” said Kevin Cotter, Clearway Chief Executive Officer.

About Clearway Network Management Solutions

Clearway is a registered trademark. Microsoft is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners. 

“Winning with Unified Communications” to Feature Clearway OCS Expert

Boston, MA and London, UK – January 21, 2010: Clearway Network Management Solutions today announced that two-time British Open Champion and winner of the USPGA Championship Padraig Harrington will lead an executive-level discussion about “Winning with Unified Communications” in partnership with Clearway, Microsoft, and Polycom. This event for senior-level IT executives and technology press will run concurrently with the week of the AT&T Pebble Beach National Pro-Am, which begins on February 8, 2010.

Voted in 2010 as “Ireland’s best ever Sportsperson” by the Irish public, Mr. Harrington will discuss the power and benefits of Unified Communications. “We are delighted to be joined by Padraig, Microsoft, and Polycom in showing our customers how to solve the challenges of Unified Communications to realize measurable business value,” said Gene Rodgers, President of Clearway. Mr. Harrington will complete the presentation with a discussion about how he won three major golf tournaments and will provide golf tips to attendees.

Many studies point to improved employee productivity and increased IT efficiency through the use of a Microsoft Unified Communications solution. Nationally recognized experts from Clearway, Microsoft, and Polycom will discuss how leading organizations are addressing Unified Communications challenges with OCS Expert to achieve superior service levels and reduced support costs.

Clearway Chief Technology Officer Raheel Retiwalla will provide a demonstration of how Clearway OCS Expert combined with Microsoft Office Communications Server (OCS) and Exchange delivers a complete solution—including helping CIOs provide transparency to their organizations regarding quality and cost benefits of deploying Unified Communications. With the release of OCS Expert, Clearway delivers the world’s first solution to enable real-time synchronization and aggregation of performance metrics from Microsoft OCS. A built-in rules-based Knowledge Base system with proactive alerts and a Silverlight-based dashboard allows support staff to quickly resolve problems.

This executive event will take place at the Monterey Plaza Hotel and Spa in Monterey, California on February 9, 2010, concurrently with the AT&T Pebble Beach National Pro-Am Golf Tournament, in which Padraig Harrington will participate.

About Clearway Network Management Solutions

About Microsoft

Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

About Polycom

Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere.

Clearway is a registered trademark. Microsoft is a registered trademark of Microsoft Corporation. Polycom is a registered trademark of Polycom, Inc. All other trademarks are the property of their respective owners. 

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