Clearway Network Management Solutions

Combined Solution Assures Quality of Experience for Unified Communications

Boston, MA and São Paulo, Brazil – February 18, 2010: Clearway Network Management Solutions and Automatos today announced their partnership to help service providers and enterprises ensure Quality of Experience (QoE) for Unified Communications and converged network solutions.

“With the convergence of information from communications technologies, service providers and enterprises are challenged with assuring Quality of Experience,” said Raheel Retiwalla, CTO of Clearway NMS. “Understanding and supporting complex data, voice, and video technologies from a variety of hardware and software vendors is no simple task. Together, Clearway NMS and Automatos bring a solution to provide increased transparency into service levels from Unified Communications, including Microsoft OCS,” continued Retiwalla.

Automatos’ extensive portfolio of IP Asset Management software, through Clearway’s Network Assurance Expert and OCS Expert software platforms, provides full visibility into devices (e.g., laptops, servers, network) used for delivering Unified Communications. This end-to-end visibility provides the unprecedented detail and insight needed to resolve Quality of Experience (QoE) issues effectively.

 “In monitoring more than 2 million desktops and 600,000 servers around the world, Automatos depends upon Clearway for the platform which IT support needs to collect and easily manage the wider set of IP device information associated with converged solutions,” said Moyses Rodrigues, President of Automatos. “The Automatos broad solution portfolio enhances Clearway’s ability to aggregate and synchronize real-time performance metrics across devices,” he continued.

“We are pleased to expand our partnership with Automatos,” said Gene Rodgers, President and Chief Operating Officer of Clearway NMS. “Assuring user Quality of Experience is the key to service provider brand reputation and revenue generation. It is also essential to enterprises which want to realize cost savings and productivity benefits from Unified Communications, including Microsoft OCS. We are confident that our relationship with Automatos will continue to help our joint customers win with Unified Communications,” he concluded.     

About Clearway Network Management Solutions

About Automatos
Founded in 2001, Automatos is a Brazilian software company focused on Infrastructure Technology Management, Information Security and IT Service Management. With specific solutions for remote monitoring, management of desktops, servers, network devices, thin clients, PDAs, tools for information security and Service Management based on ITIL v3 standards, Automatos offers solutions for various companies such as Banco Real, Oi, Carrefour, Santander, Camargo Correa, Bradesco, Vivo, Tivit, Itaú, Unibanco, AMBEV, Vodafone, Contax, Embratel, Telefonica, GVT, Makro, Grupo Ultra and Inbev. The company monitors more than 2 million desktops and 600 thousand servers around the world.

Clearway is a registered trademark. Automatos is a registered trademark of Automatos, Inc. All other trademarks are the property of their respective owners. 

Published on February 18, 2010

Combined Solutions Drive Greater Efficiencies, Improved Service from Unified Communications

Boston, MA– Feb. 4, 2010: Clearway Network Management Solutions today announced a partnership with Polycom to deliver new solutions that will drive greater efficiencies and improved service from Unified Communications.

Clearway Network Management Solutions Network Assurance Expert and OCS Expert are the industry’s leading platforms for providing a single, integrated solution for aggregating, monitoring, analyzing, and trouble-shooting performance and service-level data across the spectrum of vendors offering converged network solutions and Unified Communications. Polycom’s Unified Collaboration solutions provide industry-leading on-demand communications that uniquely combine voice, video, and content.

Clearway and Polycom have combined their products to provide the most comprehensive performance management and troubleshooting along with the world’s leading Unified Collaboration solutions. “The combination of Clearway’s expert Knowledge Base system with Polycom’s advanced communications solutions brings the world’s most comprehensive solution for managing advanced Unified Communications and Collaboration and ensuring service levels,” said Raheel Retiwalla, Chief Technology Officer of Clearway Network Management Solutions.

“Polycom solutions drive tremendous communication, collaboration, and productivity for thousands of organizations,” said Mark Roberts, Vice President of Partner Marketing at Polycom. “Combined with Clearway’s solutions, Polycom can ensure even greater efficiencies, service levels, and cost savings from Unified Communications. These efficiencies accrue to business end-users as well as to service provider organizations offering Unified Communications and Collaboration and converged network services.”

“We are thrilled to combine forces with Polycom to help solve the industry’s unique challenges,” said Gene Rodgers, President and Chief Operating Officer of Clearway. “Delivering outstanding quality of service to users will ensure that customers receive the expected benefits of Unified Communications.”

About Clearway Network Management Solutions

About Polycom
Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere.

Clearway is a registered trademark. Polycom is a registered trademark of Polycom, Inc. All other trademarks are the property of their respective owners.

Published on February 5, 2010

Combined Solution Assures Quality of Service and “Always On” for Converged Network Solutions and Unified Communications

Boston, MA and Cork, Ireland– February 3, 2010: Clearway Network Management Solutions and GoS Networks today announced their partnership to deliver unprecedented monitoring and support of Unified Communications solutions embraced by enterprises or delivered by service providers.

Through this partnership, Clearway NMS and GoS Networks will work together in integrating performance data from GoS Networks “Guarantee of Service” powered gateway devices into the Clearway NMS Network Assurance Management product. The joint solution will deliver significant advancement for service providers to deploy broad Unified Communications solutions to businesses while allowing them to deliver customer-specific SLAs with the ability to monitor, understand and resolve complex QoS issues for a fraction of the cost.

“The ability to consume data from the GoS Networks solution along with performance data coming directly from devices, to identify and fix problems, allows service providers to deliver on SLAs promised to their customers,” said Raheel Retiwalla, CTO of Clearway NMS. “GoS Networks and Clearway NMS are the only companies that can deliver insight all the way from the device to the edge services. This insight assures quality of service and ‘always on’ for mission-critical converged network solutions and Unified Communications.”

“Being part of the Clearway NMS intelligent hub and spoke architecture allows GoS Networks to deliver further value to our customers” said John Power, CEO of GoS Networks. “Combining critical performance data from the “Guarantee of Service” powered networking devices and enabling intelligent analysis, dynamic reconfiguration and problem resolution provides new capabilities to service providers that adopt this solution,” he added.

About Clearway Network Management Solutions

About GoS Networks
GoS Networks is singularly focused on developing software that enables IP networks to run better. “Guarantee of Service” (GOS^TM) is GoS Networks’ patented approach to quality of service and provides the control to ensure the reliable delivery of multiple real-time applications, even on heavily utilized networks. While other so called standards may protect voice and video to an extent, they do so in a primitive and inefficient fashion.

GoS is available as part of a complete business gateway software package or as a portable software module designed for easy integration into a wide range of equipment.

GoS Networks has offices in Cork, Ireland and Bristol, United Kingdom. Website: www.gosnetworks.com

Clearway is a registered trademark. GoS Networks is a registered trademark of GoS Networks Ltd. All other trademarks are the property of their respective owners. 

Published on February 3, 2010