Clearway Network Management SolutionsClearway Network Management Solutions

Winning with Unified Communications: Clearway, Microsoft, and Polycom to Feature Two-Time British Open Champion Padraig Harrington as Keynote Speaker

Clearway Network Management Solutions will sponsor and be joined by two-time British Open Champion and winner of the USPGA Championship Padraig Harrington, who will lead an executive-level discussion about “Winning with Unified Communications” in partnership with Clearway, Microsoft, and Polycom. This event for senior-level IT executives and technology press will run concurrently with the week of the AT&T Pebble Beach National Pro-Am, which begins on February 8, 2010.

 February 9, 2010, 7:00 PM PST

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Clearway is a registered trademark. Microsoft is a registered trademark of Microsoft Corporation. Polycom is a registered trademark of Polycom, Inc. All other trademarks are the property of their respective owners. 

Published on January 28, 2010

Clearway Network Management Solutions Announces Release of OCS Expert

Assuring “Always On” for Unified Communications Using Microsoft OCS

Boston, MA – January 25, 2010: Clearway Network Management Solutions today announced the release of OCS Expert, the world’s first solution to help assure “always on” for Unified Communications using Microsoft Office Communications Server 2007 R2.

“Organizations deploying Unified Communications are counting on the Microsoft OCS platform to deliver on the promise of dramatically improved communication and collaboration,” said Raheel Retiwalla, Chief Technology Officer of Clearway Network Management Solutions.

“Though CIOs understand the significant value proposition of investing in Microsoft Unified Communications solutions, they face the challenge of justifying the adoption of these technologies. OCS Expert provides revolutionary transparency of service levels on mission-critical applications such as mobile workforce, always-on email, voice, video, and Web conferencing. Employees using these applications are often customer-facing and essential to revenue generation. OCS Expert delivers transparency to assure that Microsoft Unified Communications enable increased productivity, satisfied customers, and revenue.”

OCS Expert also drives lower support costs by providing expert technical knowledge using a built-in rules-based Knowledge Base. With an easy-to-use interactive dashboard including decision trees, enterprise IT help desk and support teams can quickly identify and resolve network and service performance issues. These capabilities reduce the need to hire and build highly specialized engineering support teams, and help lower support costs.

OCS Expert offers a custom-built spoke for Microsoft OCS in the form of exposed web services on top of the OCS 2007 R2 QoE database. This solution is the world’s first to enable real-time synchronization and aggregation of performance metrics from Microsoft OCS—along with rich support staff tools for rapid problem resolution.

“Through our close partnership with Microsoft, Clearway has created an essential solution component for effective management of Unified Communications using Microsoft OCS,” said Kevin Cotter, Clearway Chief Executive Officer.

About Clearway Network Management Solutions

Clearway is a registered trademark. Microsoft is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners. 

Published on January 25, 2010

Clearway, Microsoft, and Polycom to Feature Two-Time British Open Champion Padraig Harrington as Keynote Speaker

“Winning with Unified Communications” to Feature Clearway OCS Expert

Boston, MA and London, UK – January 21, 2010: Clearway Network Management Solutions today announced that two-time British Open Champion and winner of the USPGA Championship Padraig Harrington will lead an executive-level discussion about “Winning with Unified Communications” in partnership with Clearway, Microsoft, and Polycom. This event for senior-level IT executives and technology press will run concurrently with the week of the AT&T Pebble Beach National Pro-Am, which begins on February 8, 2010.

Voted in 2010 as “Ireland’s best ever Sportsperson” by the Irish public, Mr. Harrington will discuss the power and benefits of Unified Communications. “We are delighted to be joined by Padraig, Microsoft, and Polycom in showing our customers how to solve the challenges of Unified Communications to realize measurable business value,” said Gene Rodgers, President of Clearway. Mr. Harrington will complete the presentation with a discussion about how he won three major golf tournaments and will provide golf tips to attendees.

Many studies point to improved employee productivity and increased IT efficiency through the use of a Microsoft Unified Communications solution. Nationally recognized experts from Clearway, Microsoft, and Polycom will discuss how leading organizations are addressing Unified Communications challenges with OCS Expert to achieve superior service levels and reduced support costs.

Clearway Chief Technology Officer Raheel Retiwalla will provide a demonstration of how Clearway OCS Expert combined with Microsoft Office Communications Server (OCS) and Exchange delivers a complete solution—including helping CIOs provide transparency to their organizations regarding quality and cost benefits of deploying Unified Communications. With the release of OCS Expert, Clearway delivers the world’s first solution to enable real-time synchronization and aggregation of performance metrics from Microsoft OCS. A built-in rules-based Knowledge Base system with proactive alerts and a Silverlight-based dashboard allows support staff to quickly resolve problems.

This executive event will take place at the Monterey Plaza Hotel and Spa in Monterey, California on February 9, 2010, concurrently with the AT&T Pebble Beach National Pro-Am Golf Tournament, in which Padraig Harrington will participate.

About Clearway Network Management Solutions

About Microsoft

Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

About Polycom

Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere.

Clearway is a registered trademark. Microsoft is a registered trademark of Microsoft Corporation. Polycom is a registered trademark of Polycom, Inc. All other trademarks are the property of their respective owners. 

Published on January 21, 2010

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Published on January 7, 2010

ContactAddress

Clearway Network Management Systems

Boston – Corporate HQ

266 Main Street
Third Floor, Suite 39
Medfield, MA 02052

508.906.6345

Hyderabad

Sufi Chambers
Suite 203
Banjara Hills, Road No. 1
Hyderabad – 500034

+91 040 555 5555
info@clearwaynms.com

Published on January 5, 2010